GuestX
The ultimate guest experience platform, empowering hotels to enhance overall guest experiences and capture overlooked revenue potential.
GuestX gathers every tool a modern hotel needs into one intuitive platform. Each feature removes friction for guests, cuts busywork for staff, and uncovers new revenue moments, while keeping service personal and warm.
Online Check in
Guests breeze past the front desk and head straight to their rooms. Digital keys and automated ID checks shorten arrival time and free your team for genuine welcomes.
Restaurant Reservations & Management
Diners pick their table, time, and menu extras from their phones. The system updates floor plans in real time, so hosts seat parties smoothly and never overbook.
Targeted Guest Promotions
Data‑driven offers pop up at the right moment, encouraging guests to book spa slots, late check‑outs, or special menus. Personalised suggestions lift spend per stay without feeling pushy.
Hotel, Guest & Amenity Analytics
Clear dashboards reveal booking patterns, popular upsells, and staff response times. Managers make faster decisions, refine offerings, and spot cost savings before they slip away.
Room Service Automation
Orders route straight from a guest’s phone to the kitchen, then to the runner. No missed calls, no wrong items, and higher average ticket values.
Guests see live availability, reserve treatments, and pre‑pay tips. Staff schedules adjust automatically, keeping therapists booked at optimal capacity.
Cleaning & Laundry Requests
Housekeeping gets real‑time task lists and updates rooms as soon as they are ready. Laundry pickups sync with guest timelines, ensuring fresh linens on demand.
Full Design Control
Match GuestX to your brand colours, typefaces, and tone in minutes. A seamless look reassures guests they are in your digital environment, not a third‑party tool.
Automated Payments
Secure, card‑on‑file processing handles room charges, add‑ons, and tips in one tap. Reconciliation is automatic, shrinking end‑of‑shift paperwork.
Live Chat with Instant Translation
Guests type in their own language and receive clear answers back. Staff respond from a single inbox, confident the system bridges any language barrier.
Seamless PMS Integration
Powered by IntegrateX, GuestX connects to over 4,400 property management systems with minimal setup. Your existing data flows in immediately, so teams work from a single source of truth.
Dedicated success manager
Powered by IntegrateX, GuestX connects to over 4,400 property management systems with minimal setup. Your existing data flows in immediately, so teams work from a single source of truth.
